Retail verticals
powered by Prolong
See how leading brands turn after-sales into a driver of profit, loyalty, and sustainability across many retail vertical.

Our covered verticals so far

From casual wear to haute couture, elevate your brand with Prolong, ensuring longevity and customer loyalty

Deliver premium Care & Repair services that keep every pair performing and looking like new

Protect bags, luggage, and leather goods with premium repairs that extend their lifetime

From skis to bike, keep outdoor gear and sports equipment adventure ready with expert care and parts.

Preserve precision, beauty, and heritage with certified after-sales care.

Extend garment life with repairs, alterations, and refurbishment — boosting brand value and sustainability.

Enhance brand trust with Prolong's footwear After-Sales services for lasting style

With Prolong, offer enduring Care & Repair services that keep accessories timeless and treasured

Prolong ensures your jewelry's story shines on, with Care & Repair services that preserve its legacy

Prolong enhances watch longevity with precise Care & Repair services, valuing every tick for brand loyalty
Trusted by industry leaders
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Already running aftercare services? Let’s make it your competitive edge.
Optimized Service Operations
Streamline workflows, cut costs, and improve service quality
Data-Driven Insights
Unlock post-purchase data to improve products and performance
Seamless Omnichannel Experience
Deliver consistent service across online, in-store, and global markets
Continuous Innovation & Support
Keep scaling with new services, expert guidance, and integrated tools
Your journey starts
with Prolong.




your customers you care
offerings with ease




your customers you care




offerings with ease

"Prolong has elevated our strategic approach to after-sales service. Its seamless integration and smart automation have not only enhanced operational efficiency but also unlocked new revenue streams, setting a new standard for customer care in our industry."
Séverine Benoit
,
Séverine Benoit
,
Fusalp

"Prolong has revolutionized how we handle after-sales care. What used to be a maze of emails and spreadsheets is now a streamlined, central hub—increasing our efficiency and allowing us to focus on what truly matters: impeccable customer service worldwide."
Yoann Dalmaz
,
Yoann Dalmaz
,
Fusalp

"Prolong has elevated our strategic approach to after-sales service. Its seamless integration and smart automation have not only enhanced operational efficiency but also unlocked new revenue streams, setting a new standard for customer care in our industry."
Séverine Benoit
,
Production and Quality Director
,
Fusalp


"Prolong has revolutionized how we handle after-sales care. What used to be a maze of emails and spreadsheets is now a streamlined, central hub—increasing our efficiency and allowing us to focus on what truly matters: impeccable customer service worldwide."
Yoann Dalmaz
,
Global After-Sales Manager
,
Fusalp






