Serving various
retail verticals
Scale or start your after-sales service with Prolong. Elevate Care & Repair and turn customer satisfaction into brand success.
![](https://cdn.prod.website-files.com/6593f587c5518f25c9a65df4/65a905904b5d954b1724552b_good-faces-_6Bk0nZf4lU-unsplash.webp)
Our playground so far
![](https://cdn.prod.website-files.com/6593f587c5518f25c9a65df4/65a9058fa3c36bcc4f9a841c_kevin-laminto-0ZPlUMo2lis-unsplash.webp)
From casual wear to haute couture, elevate your brand with Prolong, ensuring longevity and customer loyalty
![](https://cdn.prod.website-files.com/6593f587c5518f25c9a65df4/65a9058f0b759f07aa96441d_nathan-dumlao-OtHenjOXZPU-unsplash.webp)
Enhance brand trust with Prolong's footwear Care & Repair services for lasting style
![](https://cdn.prod.website-files.com/6593f587c5518f25c9a65df4/65a9059287b76e3197c7ebb8_tamara-bellis-tYnqqEJrRrw-unsplash.webp)
With Prolong, offer enduring Care & Repair services that keep accessories timeless and treasured
![](https://cdn.prod.website-files.com/6593f587c5518f25c9a65df4/65a90590d3eb3cfc2fda5f1b_vinicius-amnx-amano-XEaRTRAtmwo-unsplash.webp)
Prolong ensures your jewelry's story shines on, with Care & Repair services that preserve its legacy
![](https://cdn.prod.website-files.com/6593f587c5518f25c9a65df4/65a9058f6fa552e16127c32b_marvin-meyer-71hw3_jUVCQ-unsplash.webp)
Prolong enhances watch longevity with precise Care & Repair services, valuing every tick for brand loyalty
![](https://cdn.prod.website-files.com/6593f587c5518f25c9a65df4/65a9058fa3c36bcc4f9a841c_kevin-laminto-0ZPlUMo2lis-unsplash.webp)
From casual wear to haute couture, elevate your brand with Prolong, ensuring longevity and customer loyalty
![](https://cdn.prod.website-files.com/6593f587c5518f25c9a65df4/65a9058f0b759f07aa96441d_nathan-dumlao-OtHenjOXZPU-unsplash.webp)
Enhance brand trust with Prolong's footwear Care & Repair services for lasting style
![](https://cdn.prod.website-files.com/6593f587c5518f25c9a65df4/65a9059287b76e3197c7ebb8_tamara-bellis-tYnqqEJrRrw-unsplash.webp)
With Prolong, offer enduring Care & Repair services that keep accessories timeless and treasured
![](https://cdn.prod.website-files.com/6593f587c5518f25c9a65df4/65a90590d3eb3cfc2fda5f1b_vinicius-amnx-amano-XEaRTRAtmwo-unsplash.webp)
Prolong ensures your jewelry's story shines on, with Care & Repair services that preserve its legacy
![](https://cdn.prod.website-files.com/6593f587c5518f25c9a65df4/65a9058f6fa552e16127c32b_marvin-meyer-71hw3_jUVCQ-unsplash.webp)
Prolong enhances watch longevity with precise Care & Repair services, valuing every tick for brand loyalty
Trusted by industry leaders
Our partners
![](https://cdn.prod.website-files.com/65953370a2919bb3360d52c2/65aa5ab73ef293d2205a5494_logo-groupe-eram-noir.png)
![](https://cdn.prod.website-files.com/65953370a2919bb3360d52c2/65aa5aa714af9a1fbbe68530_logo-fashion-green-hub-2.jpg)
![](https://cdn.prod.website-files.com/65953370a2919bb3360d52c2/65aa5a9d74d7546f83c97bfc_Logo_OSV_QuadriCorpo-1024x460.png)
![](https://cdn.prod.website-files.com/65953370a2919bb3360d52c2/65aa5a85e841aebfacf41b09_Logo%20Bocage.png)
![](https://cdn.prod.website-files.com/65953370a2919bb3360d52c2/65aa59941f9a1411a38aec60_IM%20Logo.png)
![](https://cdn.prod.website-files.com/65953370a2919bb3360d52c2/65aa5ab73ef293d2205a5494_logo-groupe-eram-noir.png)
![](https://cdn.prod.website-files.com/65953370a2919bb3360d52c2/65aa5aa714af9a1fbbe68530_logo-fashion-green-hub-2.jpg)
![](https://cdn.prod.website-files.com/65953370a2919bb3360d52c2/65aa5a9d74d7546f83c97bfc_Logo_OSV_QuadriCorpo-1024x460.png)
![](https://cdn.prod.website-files.com/65953370a2919bb3360d52c2/65aa5a85e841aebfacf41b09_Logo%20Bocage.png)
![](https://cdn.prod.website-files.com/65953370a2919bb3360d52c2/65aa59941f9a1411a38aec60_IM%20Logo.png)
Already offering Care & Repair services? Take your operations to the next level.
Optimized service management
Refine and streamline your existing operations
Advanced analytics
& insights
Refine strategies and foster service innovation
Expand omnichannel presence
Deliver a unified Care & Repair experience across all touchpoints
Continuous support
& growth tools
Keep elevating your Care & Repair offerings
Your journey starts
with Prolong.
![](https://cdn.prod.website-files.com/6593f587c5518f25c9a65df4/65a4033fc78b9138852ac179_Frame%201073714418.webp)
![](https://cdn.prod.website-files.com/6593f587c5518f25c9a65df4/65a4f315028fdfdedf1caddf_Frame%201073714419.webp)
![](https://cdn.prod.website-files.com/6593f587c5518f25c9a65df4/65aa7b2e8e364afaa1e64a08_Frame%201073714421.png)
![](https://cdn.prod.website-files.com/6593f587c5518f25c9a65df4/65a4f3155c3606b030c1e340_Frame%201073714417.webp)
your customers you care
offerings with ease
![](https://cdn.prod.website-files.com/6593f587c5518f25c9a65df4/65a50fe861711ae8b6fb5be7_journey-bg-slide-1.webp)
![](https://cdn.prod.website-files.com/6593f587c5518f25c9a65df4/65a4033fc78b9138852ac179_Frame%201073714418.webp)
![](https://cdn.prod.website-files.com/6593f587c5518f25c9a65df4/65a50fe861711ae8b6fb5be7_journey-bg-slide-1.webp)
![](https://cdn.prod.website-files.com/6593f587c5518f25c9a65df4/65a4f315028fdfdedf1caddf_Frame%201073714419.webp)
your customers you care
![](https://cdn.prod.website-files.com/6593f587c5518f25c9a65df4/65a50fe861711ae8b6fb5be7_journey-bg-slide-1.webp)
![](https://cdn.prod.website-files.com/6593f587c5518f25c9a65df4/65aa7b2e8e364afaa1e64a08_Frame%201073714421.png)
![](https://cdn.prod.website-files.com/6593f587c5518f25c9a65df4/65a50fe861711ae8b6fb5be7_journey-bg-slide-1.webp)
![](https://cdn.prod.website-files.com/6593f587c5518f25c9a65df4/65a4f3155c3606b030c1e340_Frame%201073714417.webp)
offerings with ease
![](https://cdn.prod.website-files.com/65953370a2919bb3360d52c2/65aa956bc4286068026165e2_Typo_fusalp_noir-01.png)
"Prolong has elevated our strategic approach to after-sales service. Its seamless integration and smart automation have not only enhanced operational efficiency but also unlocked new revenue streams, setting a new standard for customer care in our industry."
Séverine Benoit
,
Séverine Benoit
,
Fusalp
![](https://cdn.prod.website-files.com/65953370a2919bb3360d52c2/65aa956bc4286068026165e2_Typo_fusalp_noir-01.png)
"Prolong has revolutionized how we handle after-sales care. What used to be a maze of emails and spreadsheets is now a streamlined, central hub—increasing our efficiency and allowing us to focus on what truly matters: impeccable customer service worldwide."
Yoann Dalmaz
,
Yoann Dalmaz
,
Fusalp
![](https://cdn.prod.website-files.com/65953370a2919bb3360d52c2/65aa956bc4286068026165e2_Typo_fusalp_noir-01.png)
"Prolong has elevated our strategic approach to after-sales service. Its seamless integration and smart automation have not only enhanced operational efficiency but also unlocked new revenue streams, setting a new standard for customer care in our industry."
Séverine Benoit
,
Production and Quality Director
,
Fusalp
![](https://cdn.prod.website-files.com/65953370a2919bb3360d52c2/65aa91c40dc98b9594c5dc80_S%C3%A9verine%20B.jpeg)
![](https://cdn.prod.website-files.com/65953370a2919bb3360d52c2/65aa956bc4286068026165e2_Typo_fusalp_noir-01.png)
"Prolong has revolutionized how we handle after-sales care. What used to be a maze of emails and spreadsheets is now a streamlined, central hub—increasing our efficiency and allowing us to focus on what truly matters: impeccable customer service worldwide."
Yoann Dalmaz
,
Global After-Sales Manager
,
Fusalp
![](https://cdn.prod.website-files.com/65953370a2919bb3360d52c2/65aa91d4ffc5d568df50df80_Yoann%20D.jpeg)
![](https://cdn.prod.website-files.com/6593f587c5518f25c9a65df4/65a905914e1e39c3b7f61d27_natalie-sysko-0IOY1_3d-r0-unsplash.webp)
![](https://cdn.prod.website-files.com/6593f587c5518f25c9a65df4/65a9059090bf40ac0014d888_dan-asaki-CqwVcsOZil4-unsplash.webp)
![](https://cdn.prod.website-files.com/6593f587c5518f25c9a65df4/65a90af875aa6339f3d5e71b_kateryna-hliznitsova-3zF00hHQb3I-unsplash.webp)
![](https://cdn.prod.website-files.com/6593f587c5518f25c9a65df4/65a905904a669225ac2d5d14_jan-de-keijzer-M0g1sV4SEdo-unsplash.webp)
![](https://cdn.prod.website-files.com/6593f587c5518f25c9a65df4/65a9058f02d0ea80a5d118ee_irene-kredenets-KStSiM1UvPw-unsplash.webp)
![](https://cdn.prod.website-files.com/6593f587c5518f25c9a65df4/65a9058f18777a29fa7a4844_raoul-ortega-2JtF6pYAOOI-unsplash.webp)