Retail verticals
powered by Prolong

See how leading brands turn after-sales into a driver of profit, loyalty, and sustainability across many retail vertical.

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65,00€
+136%

Our covered verticals so far

Fashion

From casual wear to haute couture, elevate your brand with Prolong, ensuring longevity and customer loyalty

Footwear

Deliver premium Care & Repair services that keep every pair performing and looking like new

Accessories

Protect bags, luggage, and leather goods with premium repairs that extend their lifetime

Sporting Goods

From skis to bike, keep outdoor gear and sports equipment adventure ready with expert care and parts.

Watches & Jewelry

Preserve precision, beauty, and heritage with certified after-sales care.

Apparel

Extend garment life with repairs, alterations, and refurbishment — boosting brand value and sustainability.

Footwear

Enhance brand trust with Prolong's footwear After-Sales services for lasting style

Accessories

With Prolong, offer enduring Care & Repair services that keep accessories timeless and treasured

Jewelry

Prolong ensures your jewelry's story shines on, with Care & Repair services that preserve its legacy

Watches

Prolong enhances watch longevity with precise Care & Repair services, valuing every tick for brand loyalty

Trusted by industry leaders

Our partners

The global After-Sales Service Management Platform

Already running aftercare services? Let’s make it your competitive edge.

Optimized Service Operations

Streamline workflows, cut costs, and improve service quality

Data-Driven Insights

Unlock post-purchase data to improve products and performance

Seamless Omnichannel Experience

Deliver consistent service across online, in-store, and global markets

Continuous Innovation & Support

Keep scaling with new services, expert guidance, and integrated tools

New to Aftercare?

Your journey starts
with Prolong.

01
02
03
04
Easily kickstart your journey with Prolong's comprehensive and user-friendly platform
White-label customization to show
your customers you care
Growth support & best practices to win
Test, learn and transition to full-scale service
offerings with ease
01
Easily kickstart your journey with Prolong comprehensive and user-friendly platform
02
White-label customization to show
your customers you care
03
Growth support & best practices to win
04
Test, learn and transition to full-scale service
offerings with ease

"Prolong has elevated our strategic approach to after-sales service. Its seamless integration and smart automation have not only enhanced operational efficiency but also unlocked new revenue streams, setting a new standard for customer care in our industry."

Séverine Benoit

,

Séverine Benoit

,

Fusalp

"Prolong has revolutionized how we handle after-sales care. What used to be a maze of emails and spreadsheets is now a streamlined, central hub—increasing our efficiency and allowing us to focus on what truly matters: impeccable customer service worldwide."

Yoann Dalmaz

,

Yoann Dalmaz

,

Fusalp

"Prolong has elevated our strategic approach to after-sales service. Its seamless integration and smart automation have not only enhanced operational efficiency but also unlocked new revenue streams, setting a new standard for customer care in our industry."

Séverine Benoit

,

Production and Quality Director

,

Fusalp

"Prolong has revolutionized how we handle after-sales care. What used to be a maze of emails and spreadsheets is now a streamlined, central hub—increasing our efficiency and allowing us to focus on what truly matters: impeccable customer service worldwide."

Yoann Dalmaz

,

Global After-Sales Manager

,

Fusalp

It's time to
Care & Repair