Care & Repair
made easy
and profitable
Seamlessly launch or scale your Care & Repair services.
Elevate customer engagement, and watch your bottom line thrive.
![](https://cdn.prod.website-files.com/65953370a2919bb3360d52c2/65aa5ab73ef293d2205a5494_logo-groupe-eram-noir.png)
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With Prolong, streamline Care & Repair operations, build your network of experts and deliver 5* omnichannel after-sales services.
![](https://cdn.prod.website-files.com/6593f587c5518f25c9a65df4/65aa3026405b98a42c05de1a_Customer_2%20-%20EN.png)
For Brands
Stay on-top of service quality and automate admin tasks
For Craftsmen
Streamline operations between brands and workshops
For Customers
Make Care & Repair as easy as buying new
![](https://cdn.prod.website-files.com/6593f587c5518f25c9a65df4/65954075db156ee23cb2a011_app-support-illustration.webp)
![](https://cdn.prod.website-files.com/6593f587c5518f25c9a65df4/65aa316ba45adb1c0c013359_Workshop%20-%20EN.png)
For Brands
Stay on-top of service quality and automate admin tasks
For Craftsmen
Streamline operations between brands and workshops
For Customers
Make Care & Repair as easy as buying new
![](https://cdn.prod.website-files.com/6593f587c5518f25c9a65df4/65954075db156ee23cb2a011_app-support-illustration.webp)
![](https://cdn.prod.website-files.com/6593f587c5518f25c9a65df4/65aa31f0768bf69053fe0b10_dashboard%20(1).png)
For Brands
Stay on-top of service quality and automate admin tasks
For Craftsmen
Streamline operations between brands and workshops
For Customers
Make Care & Repair as easy as buying new
![](https://cdn.prod.website-files.com/6593f587c5518f25c9a65df4/65954075db156ee23cb2a011_app-support-illustration.webp)
![](https://cdn.prod.website-files.com/6593f587c5518f25c9a65df4/65aa3026405b98a42c05de1a_Customer_2%20-%20EN.png)
For Brands
Stay on-top of service quality and automate admin tasks
For Craftsmen
Streamline operations between brands and workshops
For Customers
Make Care & Repair as easy as buying new
![](https://cdn.prod.website-files.com/6593f587c5518f25c9a65df4/65aa316ba45adb1c0c013359_Workshop%20-%20EN.png)
For Brands
Stay on-top of service quality and automate admin tasks
For Craftsmen
Streamline operations between brands and workshops
For Customers
Make Care & Repair as easy as buying new
![](https://cdn.prod.website-files.com/6593f587c5518f25c9a65df4/65aa31f0768bf69053fe0b10_dashboard%20(1).png)
For Brands
Stay on-top of service quality and automate admin tasks
For Craftsmen
Streamline operations between brands and workshops
For Customers
Make Care & Repair as easy as buying new
Launch, pilot and scale impactful Care & Repair services with us
the Care & Repair job
![](https://cdn.prod.website-files.com/6593f587c5518f25c9a65df4/65a8299fd2ffb261ebb7b99f_process-img-mobile.webp)
the Care & Repair job
Prolong, your best partner to activate Care & Repair services for your customers. Seamlessly. Worldwide.
Seamless integration
Prolong fits effortlessly into your existing systems
with quick setup & instant benefits realization
![](https://cdn.prod.website-files.com/6593f587c5518f25c9a65df4/65a8b9c8dafcc6eb4a77b864_illustration.webp)
Harness the power of data
Pilot Care & Repair ROI, secure a state of the art
post-purchase experience & increase product sustainability
White-label
Deliver an upgraded customer experience, under your name, powered by Prolong
Global network
Access & activate the largest global network of qualified Care & Repair experts
![](https://cdn.prod.website-files.com/6593f587c5518f25c9a65df4/65a84cc9dd1d9eb32a18681e_network.webp)
Scale
Configurable solutions designed to meet the needs of top-tier brands and retailers, worldwide
![](https://cdn.prod.website-files.com/6593f587c5518f25c9a65df4/65a566c00f3502279f35963b_scale.webp)
Top brands trust Prolong because
we are the best at increasing business value and boosting customer loyalty.
Generate new revenues
Add up to 15% to the average purchase value thanks to maintenance services.
Become a sustainability leader
Drive the path towards circular economy and extend your product lifetime while bringing your CSR results to the next level.
Boost loyalty
Boost your customer retention & increase loyalty by upgrading the post-purchase experience.
Extend your product life
Increase your product lifespans. Less waste, more value.
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