Master Care & Repair
in just 3 months

Seamless launch, superior service, scalable excellence.

Trusted by industry leaders

Our partners

Your global Care & Repair Management Platform

Manage and scale your omnichannel Care & Repair services

Repair bonus management

Natively benefit from the ReFashion bonus in France.

Analytics & insights

Pilot your business and learn what happens to your products after the sale.

Upsell

Let your clients pre-pay care services at purchase, online and in-store.

AI improved Care & Repair diagnostic

Match client needs with instant solutions, online and offline.

Care & Repair network builder

Leverage on our global qualified experts. Manage their work and service quality.

Automated workflow builder

Your clients ask,
our platform delivers.

Powerful features easily integrated into your ecosystem

With Prolong Care & Repair Management Platform onboard what you need today and expand as you grow.

PIM
CMS
TMS
CRM
POS
Ticketing
PSP
API Refashion
API
Core SaaS system
Billing and payment method
Reporting dashboard
Workflow builder
Access right management
Care & Repair
recommendation engine
Care & repair upsell recommandations tool & pricing
Care & repair pattern detection tool
Prolong insight optimize your network
Care & Repair
workshop management
Onboarding & qualification tool
Job journey & dispatch engine
Care & Repair academy
Workshop billing & payment management
Care & Repair
revenue engine
Checkout Service Upsell
Post purchase Service sell
Smart Diagnostic tool

Go live in
3 months

01

Design

We help you design the most suited Care & Repair service for your brands.

02

On-board

Fuel your platform with your own Care & Repair experts and also benefit from our qualified network.

03

Configure

We setup your platform to your business process and brand DNA.

04

Launch

In just a couple of weeks, integrate service upsells at checkout and service sell post-purchase.

05

Scale

Grow your service with our expert guidance, continuous support, and data-driven insights.

Let’s work together

Get in touch
Get in touch

"Prolong has elevated our strategic approach to after-sales service. Its seamless integration and smart automation have not only enhanced operational efficiency but also unlocked new revenue streams, setting a new standard for customer care in our industry."

Séverine Benoit

,

Séverine Benoit

,

Fusalp

"Prolong has revolutionized how we handle after-sales care. What used to be a maze of emails and spreadsheets is now a streamlined, central hub—increasing our efficiency and allowing us to focus on what truly matters: impeccable customer service worldwide."

Yoann Dalmaz

,

Yoann Dalmaz

,

Fusalp

"Prolong has elevated our strategic approach to after-sales service. Its seamless integration and smart automation have not only enhanced operational efficiency but also unlocked new revenue streams, setting a new standard for customer care in our industry."

Séverine Benoit

,

Production and Quality Director

,

Fusalp

"Prolong has revolutionized how we handle after-sales care. What used to be a maze of emails and spreadsheets is now a streamlined, central hub—increasing our efficiency and allowing us to focus on what truly matters: impeccable customer service worldwide."

Yoann Dalmaz

,

Global After-Sales Manager

,

Fusalp

It's time to
Care & Repair