Turn After-Sales
into profit
and loyalty
From returns to repair, warranties to recycling: Prolong orchestrates and scales every post-purchase service to drive profit, loyalty, and impact.
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Prolong unifies and automate every post-purchase service, streamlines operations, and delivers 5* omnichannel experiences.
The retail model is under pressure and the opportunity is hiding in plain sight
Sustainability gap
Products wasted instead of maintained and reused.
Customers leaving
Poor visibility, frictions at every steps, slow turnaround, unmet expectations.
Costs rising
Fragmented systems, manual processes, waste of money, inefficient operations.
Sustainability gap
Products wasted instead of maintained and reused.
Customers leaving
Poor visibility, frictions at every steps, slow turnaround, unmet expectations.
Costs rising
Fragmented systems, manual processes, waste of money, inefficient operations.
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Sustainability gap
Products wasted instead of maintained and reused.
Customers leaving
Poor visibility, frictions at every steps, slow turnaround, unmet expectations.
Costs rising
Fragmented systems, manual processes, waste of money, inefficient operations.
Sustainability gap
Products wasted instead of maintained and reused.
Customers leaving
Poor visibility, frictions at every steps, slow turnaround, unmet expectations.
Costs rising
Fragmented systems, manual processes, waste of money, inefficient operations.
Sustainability gap
Products wasted instead of maintained and reused.
Customers leaving
Poor visibility, frictions at every steps, slow turnaround, unmet expectations.
Costs rising
Fragmented systems, manual processes, waste of money, inefficient operations.
Sustainability gap
Products wasted instead of maintained and reused.
Customers leaving
Poor visibility, frictions at every steps, slow turnaround, unmet expectations.
Costs rising
Fragmented systems, manual processes, waste of money, inefficient operations.
Prolong helps brands turn this cost center into a strategic growth driver.
Automate all your returns and service workflows
the Care & Repair job
Prolong, your partner to unify returns, warranties, repairs, and more. Worldwide.
Seamless integration
Seamlessly connect with your ERP, CRM, POS, payment, and logistics systems for full operational efficiency.
Data-driven insights
Leverage post-purchase data to raise product quality, optimize services, and improve P&L
White-label
Deliver an upgraded customer experience, under your name, powered by Prolong
Workshops Activation
Digitize your existing workshops and tap into Prolong’s global network of qualified Care & Repair experts.
Omnichannel Orchestration
Unify and manage all after-sales services (returns, repairs, alterations, warranties…) across every sales channel.
After-Sales
from cost to revenue
Top brands trust Prolong to transform After-Sales into revenue, loyalty, and sustainability.
Reduce Costs
Cut operational expenses by +20% with efficiency gains at every step of the aftercare workflow
Drive New
Revenues
Unlock profit from warranties and upsell new paid Care & Repair services
Boost Loyalty & Retention
Keep customers coming back with premium, hassle-free post-purchase experiences
Extend Product Lifespan
Make products last longer, reduce waste, and deliver more value over time
Transform
